Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, birthday, and address. We also collect data about your purchases and interactions with the Rowan & Hill Rewards app.
2. How We Use Your Information
We use your information to manage your loyalty account, process rewards and redemptions, send notifications about your account, and improve our services. We may also use your data to send promotional communications where you have consented.
3. Data Sharing
We do not sell your personal data to third parties. We may share data with trusted service providers (such as Shopify) who assist in operating our services, subject to confidentiality agreements.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the Profile page.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. To exercise these rights, please contact us at rowanandhill@icloud.com.
6. Cookies & Tracking
Our app may use cookies and similar technologies to enhance your experience and analyse usage. You can manage cookie preferences through your device settings.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Contact
For any privacy-related queries, please contact us at rowanandhill@icloud.com.